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SIU’s Office of Innovation and Economic Development offers customer service training June 17

An employee of 40 degrees below zero desserts serves State Representative Paul Jacobs
SIU-Carbondale

The Office of Innovation and Economic Development (OIED) at Southern Illinois University Carbondale is hosting a free workshop, "The Art of Giving Great Service."

While attendance is free, registration is required due to limited seating. The workshop covers topics such as building a common understanding, Zingerman's recipes for excellent customer service, and handling complaints through role-play.

Participants will learn to implement Zingerman's model, improve customer service, and access a supportive peer network.

The 4-hour ZingTrain workshop will be at the Kokopelli Event Center in Marion from 8:30 a.m. to 12:30 p.m. and at the 17th Street Warehouse in Murphysboro from 4 to 8 p.m., with registration starting 30 minutes prior. The workshop takes place on June 17.

For registration information, click here.

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