© 2025 WSIU Public Broadcasting
WSIU Public Broadcasting
Member-Supported Public Media from Southern Illinois University
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations
91.9 FM has returned to full power. Thank you for your patience and support!

BBB Warns about Scams Impersonating Toll Agencies

mobile phone with scam alert
B4LLS via iSTock/Getty Images Plus
/
iSTock/Getty Images Plus
Unknown caller show on mobile phone screen.

BBB reports a wave of phishing scams posing as toll collection agencies to trick people into paying fake fees.

If you plan on hitting the road soon, the Better Business Bureau advises keeping track of your tolls.

BBB reports a wave of phishing scams posing as toll collection agencies to trick people into paying fake fees.

Typically, these texts claim that you owe a toll payment of around $12 and must pay immediately to avoid a late fee of around $50.

According to BBB Regional Director Sydney Waters, text scams may often include a fake payment link appearing to be from a toll service. She says your money or identity may be at risk if you click the link and enter your personal information.

"Go to your web browser, and find the toll service's real website. Create an account, log in, and verify if you have any outstanding toll payments. You can also find the toll service's legitimate customer service phone number on their website, and you can call and confirm that balance."

In addition, Waters reminds listeners that legitimate toll services will not ask for personal information like your birth date or social security number. Do not engage with suspicious text messages. Block the phone number immediately.

Protect others by reporting scam texts to the BBB Scam Tracker website or the FBI Internet Crime Complaint Center.

Ava Steffens is a student news contributor for WSIU Public Broadcasting located at Southern Illinois University, Carbondale. Contact WSIU Radio at 618-453-6101 or email wsiunews@wsiu.org
As a WSIU donor, you don’t simply watch or listen to public media programs, you are a partner. By making a gift, you help WSIU produce, purchase, and broadcast programs you care about and enjoy – every day of the year.